Privacy Policy

Privacy Policy for UrVoyce

Last updated: February 10, 2026

Urvoyce Systems (“Urvoyce,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes how we collect, use, disclose, and safeguard your information when you visit www.urvoyce.com, use app.urvoyce.com, or access any services, software, tools, or platforms operated by Urvoyce Systems (collectively, the “Services”).

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1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business information

• Billing and payment details

• Login credentials

• Messages, forms, or submissions you send through our platform

b. Information Collected Automatically

When you use our Services, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and usage activity

• Cookies and tracking technologies

c. Client and End‑User Data

If you are a client of Urvoyce, or an end‑user of one of our clients, we may process data on behalf of that client, including contact records, communications, and interaction history. This data is processed strictly under our clients’ instructions.

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2. How We Use Your Information

We use the information we collect to:

• Provide and operate our Services

• Create and manage accounts

• Process payments and subscriptions

• Send system notifications and service communications

• Provide customer support

• Improve functionality and user experience

• Comply with legal obligations

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3. Communications (Email, SMS, and Calls)

By using our Services, you consent to receive:

• Transactional emails

• System notifications

• SMS or voice communications where enabled

Message and data rates may apply. You may opt out of non‑essential communications at any time.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session security

• Analyze platform usage

• Improve performance and functionality

You may control cookie preferences through your browser settings.

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5. Sharing of Information

We do not sell your personal data.

We may share information with:

• Trusted service providers (e.g., hosting, payment processors, email/SMS providers)

• Technology partners necessary to operate the platform

• Legal authorities when required by law

All third‑party providers are contractually required to protect your data.

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6. Data Security

We implement industry‑standard administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, disclosure, or misuse.

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7. Data Retention

We retain personal data only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Clients may request data deletion subject to legal and contractual requirements.

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8. Third‑Party Links

Our Services may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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10. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent where applicable

Requests may be submitted using the contact information below.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

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12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Urvoyce Systems
📧 hello@urvoyce.com
🌐 https://www.urvoyce.com